This glossary describes the key concepts and terminology used throughout the Omneo suite and documentation.
An Achievement is used as a counter to track and aggregate a type of event. Often used in presenting "badges" such as "Number of Transactions over $100".
A system admin user that has access to the Omneo CX Manager to create/edit/delete records.
Authentication Roles define the scope of an tokens access the Omneo API.
Benefits are a mechanic similar to a coupon or promotion that has some type of conditional logic associated such as "25% off Pants".
A Benefits Definition contains the attribute values (properties) that are assigned to a Benefit when created. A Benefit Definition can be created by an Administrator in the Omneo CX Manager. Developer documentation can be found at Benefits Definition endpoint.
A Benefit Redemption is the process of electronically 'claiming' a Benefit. This process is generally performed by a POS or Website
In Omneo a Definition is a set of properties that are applied when an object record such as an Achievement, Benefit or Reward is created.
Omneo CX Manager
The Omneo CX Manager is a web browser graphical user interface that enable an Administrator to manage the Omneo CX Suite.
A Profile is the data record that Omneo creates to represent a "Person"
A Reward is a monetary offer issued to a Profile that