Omneo Profile Portal is just weeks away from becoming a multi-tenant application - Much like Omneo’s CX Manager and Clienteling services. Omneo Profile Portal has been enhanced to support standardised builds and configuration.
What does this mean for me
For Customers:
- A lightening and reliable Profile Portal experience.
For Brands:
- A streamlined rollout experience. You can now have a branded profile portal with optional components in a matter of days rather than the previous weeks' build times.
- Immediate access to enhancements: as we ship them simply chose whether you wish to include in your Profile Portal experience, your in-house team can toggle on or off or your Implementation partner can do this for you.
For Implementing Partners:
Profile portal can now be provisioned and configured with ease. Simply ask your Omneo account manager to activate the app and drop into our Config panel in Omneo CX Manager to:
- Toggle components on or off
- Add copy or explainer text
- Change image paths
- Upload styling sheets
All changes/configurations are pushed live with a simple save and refresh!
For Omneo:
- One core product stream
- Easier config management through Tenant custom fields
- Improved development speed due to a single codebase with controlled customisations.