What is Clienteling Curate?
Clienteling curate puts your stores best customers front and centre. These tailored lists in Clienteling replace the age-old black book allowing in-store staff to quickly understand and engage with "their" best customers during quiet pockets throughout their day. Examples of lists that can showcase within the Clienteling interface include:
- My most valuable customers
- Customers at risk of churn
- New members
- Highest value customers
- Seasonal shoppers
- At-risk Tier groups
- Customers actively engaging across channels
How does Clienteling Curate work?
Clienteling Curate is powered by Omneos single customer view, displaying up to the minute data from every channel. Brands can customise how they categorise customers based on the information available in Omneo and the number of filters available to staff.
When can I enable Clienteling Curate?
This feature set can be quickly enabled for V3 clients and beyond, ask us about how to get started.
Why use Clienteling Curate?
Clienteling Curate is all about empowering store-staff to serve customers better and nurturing long term one-on-one relationships with your brands best customers. We've found that when we bring utility to staff, they're more engaged and that flows on to the customers they serve.
Customer Experiences enabled by Omneo Curate include:
- Email follow up after store visits
- Highly personalised, engaged and informed service
- One-to-one event invites or stock notifications