Omneo Meet brings in-store experiences to life. Discover and book appointments using:
- Real-time availability
- Native calendar integrations for staff and customers
- Appointment confirmation and reminders
- Staff profiles
- Quick Cancel and Re-book functionality and favourites
Omneo Meet extension combines out of the box functionality from best-in-class booking software (likeTimekit) with everything Omneo knows about customers. Giving customers and staff the ability to manage and schedule appointments across intuitive interfaces. For customers, it's available anywhere they're logged in to their account (see: app canvas, profile portal & shapes). For staff, appointment availability, details and staff profiles can be updated and managed via the CX Manager & Clienteling.
- Transition seamlessly from online to in-store
- Get real-time feedback - prompt customers for feedback after appointments.
- Get to know each other - grow the relationship between brand and customer by introducing your staff before they arrive.
- Reward customers - Integrate incentive programs to offer more than just a discount.
Align Meet with what you know about individual customers journeys - like New to You; Meet can display depending on customers personal preferences and predetermined preference criteria. If you know your customers' favourite skincare product and you offer facials with that range, Meet can display the range & available appointments. If a customer had a massage appointment this time last month and mentioned they wanted to do it regularly, Meet can display. If they earned a free styling session by making gold status, Meet can display.