|Customer Experience Is Behind The Latest Dropbox Overhaul
"The biggest user-facing change in the company’s history"
Joseph Brookes | Which50
"As competition increases it’s the small things that make the biggest difference"
Natasha Sholl | Power Retail
|Telstra aims to improve CX with its loyalty program
"Just the beginning of efforts to overhaul its customer experience"
Vanessa Mitchell | CMO
Zimmermann's "an unparalleled experience"
"A more sophisticated shopping experience for our customers"