With over 1.4 million Australians using native digital wallet solutions over the last 12 months, it comes as no surprise that ‘the rise of the digital wallet’ is well and truly upon us.
Gone are the days where customers have to keep a physical wallet full of loyalty cards, ask cashiers for their reward balance or cut out coupons from catalogues.
Now its as easy as:
Three key offerings lie at the centre of digital wallets: Digital Payments, Loyalty cards and Virtual Currencies, like that of coupons or points, tickets and passes, vouchers and gift cards. As banks scramble to add virtual cards to their arsenal, the non-payment side of the mobile wallet allows consumers to move away from the physical hassle of coupons and loyalty cards - that’s where Omneo Pass comes in.
Omneo Pass helps overcome two of the biggest hurdles facing long term customer relationship management: Known customer recognition & timely engagement. As digital wallet usage evolve & accelerates, so too do the possibilities of customer profiling & experience strategies.
10 ways Omneo Pass can Improve CX
To learn more, contact us today at hello@omneo.io