New features, updates and bug fixes for the Omneo CX Suite in this development cycle. Contact us at support@omneo.io for more information about any of the items listed.

Quicklinks - updates by Omneo product:

CX Manager
Clienteling Portal
Action Portal
App Engine
Omneo v3 Project

CX Manager

New Features

None

Fixes

None

Clienteling Portal

New Features

None

Fixes

None

Action Portal

New Features

None

Fixes 

None

App Engine

New Features

None

Fixes

None

Omneo v3 Project

Version 3 is an exciting rewrite of the Omneo platform that harnesses Arkade's years of loyalty program execution and maintenance knowledge, coupled with the latest technologies and infrastructure to create a CX Suite that:

• dramatically expands the data connections;
• combines enhanced data with machine learning models to provide predictive interactions and advanced analytics;
• a new rules engine, custom field support and new data models to multiply the loyalty program flexibility;
• self administration via new graphical admin interfaces;
• a plugin based feature extension framework to manage custom requirements; & 
• is centrally updated, no more version update or migration projects;

In this development cycle the following objects have been completed:

• Product Lists
• Staff
• Enhancements for Webhooks
• Commenced Reactions centre
• Continued the Omneo CX Manager admin UI build adding UI for:
  • Profile Transactions
  • Webhooks
• Continued build of new Clienteling experience by creating components for:
  • Profile Transactions
  • Profile Coms Attributes
  • Algolia search integration
• Created Algolia Plugin for indexing Omneo Profiles
• Created prototype for embeddable Omneo data objects (Omneo Shapes)
• Documentation - with Guide pages, API documentation and Postman Collection support