New features, updates and bug fixes for the Omneo CX Suite in this development cycle. Contact us at firstname.lastname@example.org for more information about any of the items listed.
Quicklinks - updates by Omneo product:
- Minor fixes to the SalesForce Commerce Connect cartridge to:
- Add data sync from Omneo record on login to SFCC;
- Sync Member Gender, Date Of Birth and Mobile Phone;
- Return of errant transaction feed where no Omneo Member ID is present;
- Fixed edge case where a duplicate Member could be created in SFCC registration process
- Fixed issue with text width of Benefits descriptions.
- Added variable based controllers to support custom external links to Apps.
E.g. Issuu magazine, product click opens product in App.
Omneo v3 Project
Version 3 is an exciting rewrite of the Omneo platform that harnesses Arkade's years of loyalty program execution and maintenance knowledge, coupled with the latest technologies and infrastructure to create a CX Suite that:
- dramatically expands the data connections;
- combines enhanced data with machine learning models to provide predictive interactions and advanced analytics;
- a new rules engine, custom field support and new data models to multiply the loyalty program flexibility;
- self administration via new graphical admin interfaces;
- a plugin based feature extension framework to manage custom requirements; &
- is centrally updated, no more version update or migration projects;
In this development cycle the following objects have been completed:
- Profile Aggregations
- Continued the Omneo CX Manager admin UI build adding UI for:
- Profile Attributes
- Profile Attribute Definitions
- Documentation - with Guide pages, API documentation and Postman Collection support