New features, updates and bug fixes for the Omneo CX Suite in this development cycle. Contact us at support@omneo.io for more information about any of the items listed.
Quicklinks - updates by Omneo product:
CX Manager
Clienteling Portal
Action Portal
App Engine
Omneo v3 Project
CX Manager
New Features
None
Fixes
- Minor fixes to the SalesForce Commerce Connect cartridge to:
- Add data sync from Omneo record on login to SFCC;
- Sync Member Gender, Date Of Birth and Mobile Phone;
- Return of errant transaction feed where no Omneo Member ID is present;
- Fixed edge case where a duplicate Member could be created in SFCC registration process
Clienteling Portal
New Features
None
Fixes
- Fixed issue with text width of Benefits descriptions.
Action Portal
New Features
- Added variable based controllers to support custom external links to Apps.
E.g. Issuu magazine, product click opens product in App.
Fixes
None
App Engine
New Features
None
Fixes
None
Omneo v3 Project
Version 3 is an exciting rewrite of the Omneo platform that harnesses Arkade's years of loyalty program execution and maintenance knowledge, coupled with the latest technologies and infrastructure to create a CX Suite that:
- dramatically expands the data connections;
- combines enhanced data with machine learning models to provide predictive interactions and advanced analytics;
- a new rules engine, custom field support and new data models to multiply the loyalty program flexibility;
- self administration via new graphical admin interfaces;
- a plugin based feature extension framework to manage custom requirements; &
- is centrally updated, no more version update or migration projects;
In this development cycle the following objects have been completed:
- Achievements
- Currencies
- Profile Aggregations
- Tiers
- Continued the Omneo CX Manager admin UI build adding UI for:
- Profiles
- Profile Attributes
- Profile Attribute Definitions
- Documentation - with Guide pages, API documentation and Postman Collection support